Terms + Conditions
Welcome to Badger Black. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully to ensure a mindful and smooth experience.
1. General
Badger Black is a British candle and home fragrance brand providing premium-quality products directly to consumers.
By accessing our website, you confirm that you are at least 18 years old or have the consent of a guardian.
These Terms & Conditions govern your use of our website, purchase of products, and subscriptions.
2. Product Information
We strive to present all products accurately, including descriptions, imagery, and pricing.
Product colors may vary slightly due to screen settings and photography lighting.
All products are subject to availability; we reserve the right to limit quantities per customer.
3. Orders & Payments
Orders can be placed directly on our website via secure checkout.
Payments are processed using trusted payment gateways.
Prices are shown in GBP (£) and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order at our discretion.
4. Shipping & Delivery
Shipping policies are outlined in our Shipping Information section.
Estimated delivery times are not guaranteed; delays may occur due to unforeseen circumstances.
Customers are responsible for providing accurate shipping details.
5. Subscriptions
Seasonal Subscription plans (Curated Box & Replenishment Plan) are billed according to the chosen schedule.
Subscription cancellations or modifications must be made prior to the next scheduled dispatch.
We reserve the right to adjust subscription offerings or pricing with advance notice.
6. Returns & Refunds
We accept returns for damaged or faulty products within 14 days of receipt.
Please contact our customer service team to initiate a return.
Refunds will be processed via the original payment method after inspection.
Custom or personalized items are non-refundable.
7. Intellectual Property
All content on this website, including images, text, and branding elements, is the intellectual property of Badger Black.
Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Privacy & Data
Your personal information is handled in accordance with our Privacy Policy.
By using the website, you consent to the collection and use of your data as described.
9. Limitation of Liability
Badger Black shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
We ensure the highest quality, but usage and safety are your responsibility.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.